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Return Policy

Customer satisfaction is our top priority. If you’re not 100% satisfied with your purchase you may return it within 15 days for full refund, just cover the shipping. More than 15 days passed? No problem. Just contact us to exchange the product(s) purchased or return for store credit.

Time Since Purchase Return Policy
Just purchased Full refund
0-15 days Full refund
15-30 days Exchange or store credit
30+ days Talk to us...

 

Important exceptions: Unfortunately, we cannot offer returns, exchanges or store credit for the following product categories.

  • Books and Software
  • Coin Cleaning Products

 

How to return or exchange your order:

1. Request a return item number (RIN) by contacting us at customerservice@coinsupplyplanet.com

2. You will receive a response (usually within 24-48 hours) with your return item number (RIN) and return shipping address.

Need help? Just reach out to us anytime.


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