Customer satisfaction is our top priority. If you’re not 100% satisfied with your purchase you may return it within 15 days for full refund, just cover the shipping. More than 15 days passed? No problem. Just contact us to exchange the product(s) purchased or return for store credit.
|Time Since Purchase||Return Policy|
|Just purchased||Full refund|
|0-15 days||Full refund|
|15-30 days||Exchange or store credit|
|30+ days||Talk to us...|
Important exceptions: Unfortunately, we cannot offer returns, exchanges or store credit for the following product categories.
How to return or exchange your order:
1. Request a return item number (RIN) by contacting us at firstname.lastname@example.org
2. You will receive a response (usually within 24-48 hours) with your return item number (RIN) and return shipping address.